FOR YOUR PEACE OF MIND
We are committed to ensure you will have the best possible shopping experience. It will be worry free, seamless, and be well taken care of!
90 Days Money Back Guaranteed – Full Refund, No Re-stocking Fee
Yes, 90 days! We examine each item carefully and offer full refund or free replacement if item is of inferior quality, defective or not as described. Simply fill out the return request form, and return the item in its original condition within 90 days from the date of purchase, we will then make the full refund back to your account.
Verified Paypal Merchant - Full Purchase Protection with No Cap on Coverage
We are verified Paypal merchant and your purchase is protected by Paypal Buyer Protection Program with no cap on coverage.
Each Parcel Has Its Own Tracking Number - Always Standing by to Track It for You
We understand how important it is be able to keep track of your item, and will make sure each parcel is shipped registered with its own tracking number. Most destinations takes +/- two weeks to arrive (except custom order), and we are always standing by to track it for you whenever you request us to do so.
High Quality Wrapping & Packaging – Ensuring Good Parcel Protection
We pay special attention in wrapping each item and use extra bubble wraps / air bags to ensure good protection for all fragile items. In all circumstances only high quality heavy duty shipping box, thick mailing tube, or bubble padded envelop are used.
Talk to the Real People - Toll Free Phone + Online Help
You can call us Toll Free should you want to talk to us for help. If you are located in US or Canada please call 1-877-9674368. If you are from UK or Western Europe, please call 0-800-0148128. Alternatively, you can chat with us online. Simply click the chat dialogue on your bottom right, and we will be here to help.
High Level of Encryption and Security - Geo Trust 256 Bit Encryption
Our site is secured and certificated by GeoTrust 256 bit encryption SSL certificate, offering the highest level of encryption and security for e-commerce activities. This mean you can rest assured that communication between your browser and this site’s web servers are private and secure.
Protecting Your Information – We will Never Sell, Rent or Share Your Personal Information
We do not like the situation when someone give away our personal information, and obviously you do not like it too. This is why we do not rent, sell or share your personal information with anyone. Our details how your personal information is collected and how your personal information may be used.
Over 99% Happy Customers since 2004 - Continue to Serve You with Our Heart
We accumulate e-commerce experience since 2004 serving thousands of customers, and are proud of the fact that over 99% of you are happy in shopping with us! We will continue to use our heart to serve you, and will reply to your inquires or any issue that you may have in fluent English, and within an instant manner!